RETURNS/EXCHANGES

Due to the RISE of COVID-19 conditions we are NOT accepting any returns or exchanges. 

Please order accordingly Dolls....

 

REFUNDS

We DO NOT provide refunds. ALL SALES ARE FINAL.

 

PROCESSING & SHIPPING

Orders are processed and shipped within 24-48 hours! All orders are shipped by USPS Priority. 2-5 days to reach you depending on your location. All OVERNIGHT shipping orders need to be placed by NOON. Please be mindful during holidays, sales, or high sales volume mail be slower than usual. Tracking numbers will be provided once your order has been shipped.

ALL LOCAL PICK UP ORDERS-PLEASE FOLLOW INSTRUCTIONS ON THE EMAIL THAT WILL BE SENT OUT. YOU ARE RESPONSIBLE TO SCHEDULE YOUR PICK UP DAY & TIME. ANY ITEMS NOT PICK UP IN A TIMELY MANNER-WILL BE SUBJECT TO A 30% RESTOCK FEE & THE REMAINING BALANCE WILL BE REFUNDED TO YOU. 

I TRULY APPRECIATE YOUR BUSINESS & AS ALWAYS THANKS FOR CHOOSING PKB!